Help Centre
Frequently Asked Questions
How long does an order take to arrive?
Within the UAE, 2-4 business days. GCC and international orders ship via DHL Express in 4-8 business days.
Do you offer alterations?
Yes. Complimentary length adjustments are available on full-price pieces within the UAE.
What fabrics do you use?
We use selected crepes, satin viscose, silk-touch blends and breathable linings chosen for movement, drape and longevity.
Can I cancel my order?
Orders can be cancelled before dispatch. Once shipped, they follow our exchange and refund policy.
Do you ship internationally?
Yes. International orders are shipped with tracked express delivery, and duties may vary by destination.
How do I care for my piece?
Dry clean is recommended. Store your abaya on a padded hanger and steam gently from the reverse side when needed.